Holiday Inn Resort Aruba Beach Resort & Casino by IHG

I stayed at The Holiday Inn Resort Aruba-Beach Resort & Casino about a week and a half ago for just over one week. This was my first ever time traveling to Aruba and I was with my parents. We had flown there to be a part of my cousin's destination wedding. Anyway, the trip itself was a bit chaotic, since we are not familiar at all with Aruba / traveling abroad...but the only part about it that was ABSOLUTELY WONDERFUL from start to finish was the fact that we stayed at this resort. Yes, compared to what we are used to, it was a bit pricey (and we only had a room - we did not have all inclusive or even the daily breakfast buffet) but for Aruba, it was actually on the cheaper side. Besides that, the staff was absolutely wonderful. Anything that my parents or I needed, whether it be guidance on where to eat, how to get around to the different activities my cousin had planned for us, or really anything, they were more than happy to help. Their friendliness never felt fake and they made the resort feel like every time we came back, it was like we were coming home. We will especially miss Kyle, who would always greet us with a huge smile and ask us all about how our day went...as well as Humberto, who was the exact same. He had told us that he had been working there since 1981 and you could tell that he never lost any love or pride in his job. The two of them truly stood out to us and I HIGHLY recommend finding them if you plan to stay there ;-)

The hotel rooms are dated and would be my only complaint. The service is great. The location is phenomenal. The breakfast is one of the best we've ever had with such a wide selection to choose from. The pools are very nice. The security is amazing! Love it here and would stay again in a heartbeat. Highly recommend this resort.

I was there in July to celebrate my birthday, my son's graduation, and my mom's birthday. Family, friends and guests joined us. My parents have been traveling to this hotel for over 25 years, and I have been there about 10 times myself. Before arriving, I had been in communication with guest relations and the manager, Kevin. In addition, I worked with one of the dining managers to set up an absolutely amazing beach dinner. Kevin and staff worked extremely hard, as always, and accommodated us on the same floor. We felt welcomed with tokens in our rooms. The restaurants are excellent, the housekeeping staff is incredible, the management works with you ... the staff are friendly and go the extra mile. It is the best stretch of beach (in my opinion) in Aruba in that area. Aruba is like our second home, and the staff at the Holiday Inn is like family. The dining and bar staff get to know you and what you like. It is great to see smiling faces that are kind and willing to help every day. Smitty and Jeffrey on the beach work so hard with the chairs, towels, and helping EVERYONE!! I will continue to keep coming back to the Holiday Inn year after year and follow in my parents' footsteps. KUDOS to the Holiday Inn. I highly recommend this hotel!