Familienparadies Sporthotel Achensee FAMILIES ONLY

100% recommended. The hotel service was outstanding; we have always felt warmly welcomed - at the bar, restaurants, kids club, reception, room service, at the shop. Everyone has always gone the extra mile to make our stay unique and perfect. We have loved every bit of our stay: great food, bike rentals, horse riding, playground, table tennis, tinkering at the kids club, pub quiz or bingo evening, Billard. It was all-in-all lovely. Thank you so much!

Our stay at this hotel has been much better than we expected. The activities for children are diverse; my son really enjoyed the soccer camp. There's an outdoor playground with wonderful views, including a soccer field. There's also an indoor play area, more than sufficient. We booked an all-inclusive package, and the meals exceeded our expectations. For adults, dinner is a 5-course meal, and there's a sufficient buffet for the kids. Drinks and snacks are also included. The cleanliness throughout the hotel, both indoors and outdoors, is excellent. The staff is very friendly. We will definitely come back.

POSITIVE: - Friendly staff - Good location. Lake is 15mins bike ride away and int he back of the hotel there is a path to hike. - We stayed at the Bambini suite MICKEY. Very spacious. - Horse stables are cute our pony riding was a highlight for our son. NEGATIVE: - WiFi connectivity very poor. Not available at all in some public places. - Kitchen staff friendly but not professional, e.g. didn’t know the dishes on the menu - Kids club facilities run down and in the basement. Doesn’t feel like a hotel facility at all. - No air conditioning. Extremely hot in the room and restaurant. Asked for a fan but were told that it cools down at night. - Restaurant facilities way too little and hence very crowded. We ate quickly and left immediately after as it was just not an inviting atmosphere. - Kitchen smell travels all the way into the second floor hallway - No view from breakfast and dining area except of a busy road or parking lot. - Food quality poor and limited options. - SPA staff not trained properly; I think one of the worst massages I ever had.