Stadthotel Borken by Hackmann
Borken · Germany · Raesfelder Straße 2
About Stadthotel Borken by Hackmann — Luxury Boutique Hotel in Borken
Stadthotel Borken by Hackmann is an exceptional 4-star hotel in Borken, Germany. Guests enjoy a distinctive experience combining world-class facilities including bar, restaurant, casino, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.7 / 5
A very pleasant and aesthetic place to relax. Clean, welcoming. Nice design of the breakfast room, beautiful and cozy, tasteful. A wide choice of dishes! Delicious) There is a restaurant at the hotel, but unfortunately we did not visit. Hopefully next time!
Just great. Superb breakfast, free coffee in the lobby and couple of drinks in the minbar also included. Easy and free parking. Sauna is also good perk. This place is recommended!
Extremely disappointing experience and lack of ability to properly accommodate business travelers. At the end of my stay, I was surprised by an incorrect charge of €139. I asked for a payment receipt and was told it could only be sent by email. I insisted on receiving a printed copy and then realized I had been mistakenly charged for another guest who happened to have the same first name. I attempted to resolve the issue politely and with proper documentation via email. The hotel refused to refund the amount and maintained a completely unethical and disrespectful attitude, despite the clear evidence of their mistake. Unfortunately, this demonstrates a lack of transparency and commitment to fair service. I do not recommend this hotel to business travelers. There is no reception after 10 PM. Staff may enter your room without knocking. You may be wrongly charged for other stays, and they will not reimburse you.