10 Mona Vista Court

We had such a fabulous stay at your resort location is great everything at your door step unit beautiful and the managers Sandy and Brett went above and beyond for us. Our car broke down and they helped us so much. Thank you Di & Charlie

We enjoyed our stay at Coolum Beach Resort, great location only a minute walk to the main shops and beach. The apartment was very clean and had plenty of room, with a nice balcony to sit out on. Had a few dips in the pool and spa, well maintained. Great that they also have secure underground parking as well. Only negative would be the traffic noise from Beach Rd, quite a few cars seemed to think they had to floor it up the hill :(

Having stayed at other resorts around Coolum, we were shocked that this had no elevators, but rather exposed steep staircase, which was flooding and slippery. This was a hundred times worse because we had a toddler and indicated this in our booking. Imagine, carrying a toddler and bags all the way up to the top level on one of the wettest weekends! This is something that should have been made known to us prior to booking the room, or even when they called us the day before to check what time we would be arriving. The room we had was unit 18, and the beds were worse than motel beds - springs digging into the back no matter which bed we slept in, and all bedrooms facing the main road and had louvres! So much noise that we had less than 4 hours of sleep, as the traffic didn't die down until 1am, and started up again before 5am. The unit was partially renovated a while ago, but definitely not worth the money that we were charged, and not very clean either. The couch had crumbs in every fold, and none of the tables had been wiped down. We haven't been able to get away for 2 years and this was our experience, a hundred times worse than staying at home. Worst of all however, the management refused to refund our second night despite us leaving! So we basically spent $615 for the worst night of our lives, and they couldn't even provide some tiny bottles of shampoo/conditioner for that price. It's definitely not a resort in any sense, more like a motel, but we've stayed in better motels than that. It's a shame, because it could've been easily prevented with more transparency and honesty in the booking.