24 On Basil Boutique Aparthotel

WOW !!! Absolutely Beautiful. Alot of hard work and thought has gone into this Gorgeous Guesthouse 😍 The owner is such a great Guy . You definitely wont regret staying there.

I loved the theme, and appearance of the entire hotel. I liked the space, cleanliness, bath and shower, comfortable bed, available facilities, such as bar, restaurant, and the service was outstanding. When you arrive, you receive a mobile phone with WhatsApp connected to the staff at the property. I thought this was a great idea as you can contact them on demand and even when you are out to prepare anything for you when you return for the day. The only thing I did not enjoy was the lack of consumables such as personal care products (toothpaste, comb, earbud, toothbrush, slippers). For light travellers via airlines, complimentary consumables provided by the destination hotel/lodge can add value. Some guests do not pack consumables due to weight restrictions on airlines, meaning guests can add an extra pair of shoes or jeans to their luggage in place of a combined consumable total of 1kg. Reason being consumables can be complimentary.

Worst experience I have ever had. The manager is only friendly when you arrive then disappears and you will never see him again. Any help needed is slow and rather forget about drinks or food on time or hot. The manager seems to have no interest in the guests or their experiences or concerns, he only interested in his bike and moving around the van in and out. Noisy at the best of times, worst experience. The place looks ok but is cluttered in the garden and the rooms. Pool is dirty, dinning area dirty.