30 James Street

Okay, here's a quick review of in Liverpool: What's Great: * Stunning Design: The hotel is known for its beautiful Titanic theme and elegant decor. * Great Location: Right in the heart of Liverpool, close to shops, restaurants, and attractions. * Rooftop Bar: Offers amazing views of the city. Overall, it's a fab place for a special occasion if you love a bit of luxury and don't mind the hustle and bustle of the city center!

Booked into here late due to work commitments, Ella was fantastic and really helpful, professional and polite. A huge credit to your business. The rooms are really big, great decor and comfortable beds. The spa bath in your room is fantastic for some bubbles and relaxing.

I booked the Dale St Apartments by Beehosting but Couple days previous arrival, “the manager” messaged me on WhatsApp saying that this property got flooded and he offered another property or give the money back. Of course, because it was last minute, all the other options were very expensive so I accepted the ‘other property’ offer after he sending some photos of it. It was the 30 James St Hotel. What a regret! The place was the same on the photos but in terrible conditions. ALL the windows didn’t open. No air conditioning. One small fan. Carpet everywhere including the walls, making the room even more stuffy and mite friendly. We spent 4 nights there and not ONE DAY they came to do our beds, pick up the trash, change towels… nothing! Our room happened to be located after 2 fire doors what made even less air come to our room. Bathroom did not have any type of curtain to keep the bathroom dry after a showered. When I asked at the reception, they gave us one more small fan and said that the windows were closed for safety. Looking from outside, we saw some windows broken so the air could get in. Afterwords, this review is not only from this property exactly but is about the whole experience with this hotel management and I thought it was important to share.