35 Rooms

Best staff ever. All the concierge members and all the housekeepers are soooooooo kind and nice and wonderful. I really cannot say enough nice things about the staff here. They are absolutely amazing. I stayed here for a month and this hotel was just perfect for me. Also...NO ELECTRICITY CUTS!!!!! Location is very central and you can just walk to most things. I recommended this place to a friend and she is staying here for her visit to Beirut. I will continue to recommend this place to anyone who may be going to Beirut!

It’s very upsetting that I had to pay an arm and a leg for a place that I thought would be very local to where I wanted to go. Unfortunately, this place did not meet expectations. Staff were very unprofessional. They didn’t have towels or pillows with an excuse that housekeeping hasn’t came yet. The lobby and the bedroom is all smell like cigarettes, and there were cigarette holes in our mattress. We had to freshen up the room as soon as we walked in. Every time we would call they wouldn’t answer so we had to call them from their website to ask the basic things our air conditioner kept on turning off and on for some reason and staff had to keep coming in to fix it up. There is no shampoo or conditioner, so make sure to bring your own. Even the staff were ranting about how management doesn’t supply basic needs for their customers. Unfortunately, I will not be back.

We won’t be returning. The lack of attention from the owners & management is unbelievable. Constant shortage of towels & pillows, rooms reeking of cigarette smoke, air conditioning that plays up, room cards that constantly fail. Very upsetting when you raise these issues with the team & they can’t do anything. Truly unacceptable.