4R Gran Regina

Really enjoyed this hotel. They had some good entertainment on a night and they were very kid friendly. The drinks weren’t expensive. We were half board and the breakfast was good with many options. You were able to swap lunch and dinner around so the nights we were going out for food we just had our lunch there which was good too. There were maids coming in the room everyday to clean up and provide fresh towels. The hotel staff were very nice and friendly too. The pool was kept clean. There were a few football tournament clubs there and the children were only supervised by a few adults but it didn’t affect my stay there.

The entertainment was fantastic! The children's entertainment was amazing they all did a great job and some of them could speak 3 languages. The food was nice and had a good selection. Only fault was there was not enough sun beds for everyone but still a great hotel for the family.

I would not recommend this hotel to anyone plain and simple. The pros: (but they’re just basics) *The hotel is clean and tidy (barring the pool toilets, more on that later) *The rooms are modern and clean. That’s it. Cons: (brace yourself) If you arrive at 10am as we did we had to wait until 14:30 to check in. You cannot get bottled water on the all inclusive. So if you’re by the pool all day your hydration needs will cost you €2.50 a bottle. The pool. WOW what an ordeal. It doesn’t open until 09:00 and I mean 09:00 not a second before. The entire hotel queues in reception right around into the entertainment suite. There aren’t any beds laid out. They are all stacked up at the back of the pool. Then once the arrogant women in reception stands behind the counter with her watch ticking down the seconds 57,58,59 -09:00 she will turn the switch to open the doors. Let’s the wacky races begin. The everyone running down to the pool and grabbing beds off the piles and launching them across the pool area to an awaiting partner who’s secured their favoured spot. People getting whacked left right and centre. Then don’t dare leave the pool area. Even if it’s for breakfast or lunch! Once you’ve left the pool area 30 mins later your stuff is removed and your beds are gone. The pool area must have been built thinking 75% of the hotel would be out and about because it’s rammed like sardines and the pool is full to the brim from 9-7pm. From the aerial view the bridge going over the pool to the left is 2m deep so completely useless as no one can stand in it. That means 100+ people are rammed into to an area fit for 40 people max. The pool bathroom has 3 cubicles toilets that are not usable during any part of the day as there are kids that go in pee and poo all over the place and I do mean all over the place. And they’re NEVER cleaned. There was diarrhoea all over one of the cubicles and my wife went to tell the receptionist to get a cleaner as it’ll be getting trod on and it’ll be in the pool and people will be ill. THREE further times we went to reception over the next 2 hours as it was still there. Eventually because my wife made a scene and refused to leave until a cleaner went to the toilets. Disgusting. Buffet: You’ll get fed better in prison. If you’re half board you’ll literally allowed to eat and nothing else. You can’t even have ice cold water. All inclusive have a nice iced water machine but you’re not allowed to have it if you’re half board. You get a warm nasty jug that they’ll bring you just as you’re finishing. Hot drinks and the juice machines are turned off after breakfast. It’s the same old slop day in day out. If you wanna change it up and eat at the snack bar. 9/10 they get your order wrong and I wouldn’t chance the burgers (they’re pork) and always pink. Everyone complains. The evening entertainment doesn’t start until 10pm which is by far the most pathetic thing you will ever see day in day out. It’s like they just drag in any old person off the street and say ‘there you go mate just do some dancing’ Salou is amazing! If you’ve book in here stay away from the hotel as much as you can and you’ll have a ball. I never spoke to anyone who would return.