725 Continental

We had chosen this hotel for its central location but were wary after reading negative reviews- Our experience was GREAT! The hotel was clean, very nice and the staff was great! The rooftop was an added bonus and NOTHING disappointed! Location, room, price, lobby, rooftop were all perfect!

Irecently stayed at 725 Continental Hotel in Buenos Aires and had an amazing experience. The location is unbeatable, right in the heart of the city, making it easy to explore all the attractions. The rooms were spotless, well-maintained, and offered a comfortable stay. What truly stood out was the staff—super friendly and always ready to assist. Their communication with customers was top-notch, and they even went above and beyond by sharing local insights and the history of some of the nearby historic buildings. It felt like having local tour guides right at the hotel! I know that the next time I visit Buenos Aires, I’ll be staying at 725 Continental again. A big thank you to the wonderful team for making my stay so memorable!

I love Buenos Aires but when I return I will not stay at this hotel. The staff was friendly, the rooms are dated but clean. However, I had several maintenance issues during my stay which at first I had no issues with given the age of the hotel. The first day, I noted my toilet was broken and the door to my shower would not stay closed so water would spill out to the floor. A maintenance person came fairly quickly to remedy the situation. The next day whatever magnet strip placed on the door to fix the issue had fallen off and was presumably thrown away by the cleaning staff. I called 4 time and spoke to someone in person at the desk- SIX time about this issue over 5 days to get the door fixed. I could not take a proper shower- I either had to hold the door with one hand or let the water spill to the floor. I did this every day, cleaning up the water with several towels. I slipped once day on a wet area I missed when cleaning up. I am here, on day 8, after speaking with the front desk staff again over 10 hours ago. They again promised me someone would come right away. No one has come. There is no manager on the weekend. No one has checked or followed up with me. For a “luxury” hotel, I would expect to be able to complete my bare hygiene needs daily and for the customer service to be responsive. I am a paying customer, only expecting what should be the bare minimum.