A One Pattaya Beach Resort

Nice place to stay near Walking street (2 km away) near by Indian restaurant and 7/11, beach view rooms and 2 mins walk to beach. We had some issue with our room related to light functions and hot & cold water, but front desk helped us and resolved our query by changing our room with same view. Thanks to Mr. Lze (Assistant front office manager and his team) Thank you for great and pleasant stay in your hotel.

I feel that the hotel’s cleanliness still needs significant improvement. I found some unidentified debris on the floor, and it didn’t feel clean when walking around. There was hair left in the sink, and the bathtub couldn’t drain properly, making it unusable. The hand towel provided had lipstick stains on it, and the small mirror in the bathroom was broken and unusable. Additionally, the in-room telephone had a musty smell. On the positive side, the staff were polite and provided good service, but overall, the cleanliness was far below expectations.

## A Royal Disappointment: My Stay at A-one The Royal Cruise Hotel Having stayed in numerous hotels during our frequent trips, I can confidently say that A-one The Royal Cruise Hotel in Pattaya was a deeply disappointing experience. From the moment we requested an extra bottle of water and were met with a flat "no," it became clear that guest comfort was not a priority. Access to the beach was another significant frustration. Instead of a straightforward path, we were forced to navigate a confusing maze of walkways and stairs, making a simple trip to the sand feel like an obstacle course. This is hardly ideal, especially for families with young children or anyone with mobility issues. The hotel's restaurant, Fat Cocoa, left an equally sour taste. The prices were exorbitant, and the numerous rules surrounding the pool area created an unwelcoming and restrictive atmosphere. It felt more like a high-end establishment trying to deter guests rather than cater to them. Furthermore, the hotel's stinginess with amenities was baffling. For a family room, providing only two **pool towels** felt incredibly inadequate. This meant constant requests and unnecessary inconvenience, especially when wanting to enjoy the pool facilities. Adding to this, the housekeeping service failed to replenish our tea supplies, a stark contrast to the consistent service we've experienced at other hotels. Overall, our stay at A-one The Royal Cruise Hotel was far from the relaxing and enjoyable experience we had hoped for. The combination of inflexible policies, inconvenient access, overpriced facilities, and a lack of attention to basic guest needs made this a truly poor experience. I would strongly advise anyone considering this hotel to look elsewhere for a more accommodating and guest-focused stay in Pattaya.