AC Hotel Bologna by Marriott

I’d give this a low 4-star as it was a pretty average experience here for 4 nights. There are likely better accommodations in Bologna, but it works fine for anyone loyal to Marriott. The location is good (15-minute walk to the main train station and 20 to the city).

We had a really comfortable stay here. The hotel was clean, the beds were comfy, and the night staff gave us a warm welcome when we arrived. Our room was well looked after each day, with everything restocked, and the location was great — about a 10-minute walk to the centre, so super easy to get around. The only downside was the front desk support. When we asked about parking nearby (while considering renting a car), the staff member didn’t know and didn’t make much effort to find out — even with a colleague right next to him. Same kind of response when we had issues with the Wi-Fi, just a vague “I don’t know,” and no follow-up. Overall though, it was a solid stay — just would’ve been nice to see a bit more initiative from the team at reception with these kinds of issues.

I went in Apr, and I really hated the hotel. The staff was very rude! Also, the cleaners just forgot to clean our room. When we reached out to them 2 times, again they ignored! and for third time, someone came to cursory clean it. Towels were torn and old, the gym was very old, the breakfast does not value the money. Coffee machine was broke for 4 days! there was a limited time when someone fix it, but very limited like a 15 min and there was a long queue! The breakfast was very limited too. I just had eggs. Overall, I had a bad experience and will never ever go to it again.