Accord Puducherry

What an incredible experience! The hospitality was unmatched — every staff member greeted us with genuine warmth. The room had a beautiful view and was kept immaculate daily. The breakfast buffet offered both local delicacies and international favorites. Everything felt thoughtfully curated for maximum comfort. Will definitely stay again on our next visit.❤️😇🤗

We had a pleasant stay there. The rooms were comfortable, the service was excellent, and the food was superb. A special mention for the kids’ room, it was a thoughtful addition that we really appreciated. And Special shoutout to Muruga and the Valet staff as well! They were good Areas for Improvement: 1. Swimming Pool: Although I don’t swim, I did notice that the pool didn’t appear very clean, which didn’t align with the otherwise good standards maintained across the property. 2. Room Key Issues: We faced issues with the room key automatically deactivating, requiring us to return to the reception to reactivate it. This was quite inconvenient. 3. Dining Area: While the food was excellent, the table setup in the dining area could use more attention. On multiple occasions, tables were allotted without napkins or tissue paper. We experienced this ourselves and also heard similar feedback from another family. It’s a small detail, but improving it would make the dining experience even better.

The service and hotel staff are extremely courteous, efficient and friendly. Even as we had an issue with the bathrooms (shower and sink issues), it was immediately rectified. We were also upgraded and we had a wonderful time. It would be great if the service time (restaurant and in-room) dining was equally quick.