Achat Hotel Bremen City

Great location for exploring the city. The staff were friendly and helpful. We had a garden room which was clean and quiet. The spa was nice, it's small but the facilities are good. We would definitely stay again.

Stayed here for 2 nights and was quite disappointed, especially considering the 4.4 rating, which feels very misleading. The biggest issue: no air conditioning in the room. There’s only a ventilation system that does nothing to cool the space, and the portable fan provided is loud and ineffective — not ideal for rest or sleep. Additionally, there was no coffee maker in the room, which is pretty basic for a hotel at this level. As a Gold member on the booking platform, I was supposed to receive a free drink per day, but the receptionist didn’t inform me where or how to claim it. Lastly, the breakfast was underwhelming and not up to the standards of a 4-star hotel. Overall, the hotel is just average at best, and certainly doesn’t justify its high rating. I wouldn’t recommend it, especially in warmer weather.

Not sure how this has +4 stars on Google. Stayed one night for a business trip in Bremen and it was awful to say the least. Firstly, I arrived at 2:50 PM after travelling for +14 hours and was told by a male front desk worker that I would have to wait 10 minutes as check-in was at 3:00 PM. Completely fair. At 3:15 PM I asked for an update on the room and he said I would have to wait another 10-15 minutes for the room to be ready. At 3:45 PM (waiting for almost one hour) I started getting impatient and frustrated as I didn’t get an update, or any form of apology for the inconvenience. Not sure if it’s the fact that I’m not a local/not German speaking that I was treated so poorly by the male associate, but two other groups were able to check-in and enter their rooms right away. Finally, I approached a female front desk worker and she was able to accommodate me in a different room. She was very friendly and was able to resolve the issue within 5 minutes (wish she had helped me all along). In addition, no one offered to help bring my luggages to my room. I was okay to pay for the support but it was never offered. Bad first impressions, but I was still ready to give them a second chance, hoping the room was worth the wait. I enter my hotel room which was supposed to be “ready” and the body soap dispenser in the shower was broken. The hand soap in the bathroom was low, and one of the toilet paper rolls was still from the previous guests before me (only a few sheets left). Also while the location is close (15-20 min walk) to major attractions, I wouldn’t say it’s in the best part of town. Felt quite uncomfortable walking alone in the streets nearby during the day. Gym hours start at 8:00 AM which doesn’t work if you’re on business travel and need to start your day early. The only positive feedback I have would be that the bed was comfortable. Overall, I would suggest picking any other hotel other than this one during your stay in Bremen. Especially if you’re on business travel with not too much time in your itinerary for delays and other inconveniences.