Adina CityLife Wellington

Very reasonable price for an apartment ($170 per night). Spacious rooms, clean, and they had prepared everything you could possibly need. Staff were polite and not bad at explaining things. This hotel is probably suitable for people who have a low budget or has many family members.

We had a two-bedroom apartment that was modern, clean and well equipped. The new heat pump either did not work or it was too hard for me to figure out… but the old-fashioned fan heater worked well enough. Ground floor opens out into Lambton Quay, so that was great. All in it was great value for money, no complaints

We stayed at Adina Wellington as a family of five and unfortunately had a very disappointing experience. We booked a premium two-bedroom apartment, paid extra for an additional bed, and expected a comfortable stay. However, the apartment couldn’t even provide enough hot water for us to shower. On the first night, I was caught mid-shower when the hot water suddenly ran out — a terrible experience, especially on a cold and windy Wellington evening. We hadn’t used the water for cooking or washing, just regular showers. When I called reception, I was told that each unit only has one hot water cylinder and we’d need to wait 15–20 minutes between showers. No real explanation or assistance was offered. Despite waiting a long time the next evening, the same issue happened again. I didn’t make a formal complaint at the time, but gave feedback at check-out. Sadly, it was met with nothing more than a cold “thank you.” In all my travels, I’ve never encountered such poor hospitality. If the apartment is advertised as suitable for five guests, it should be properly equipped — and that includes something as basic as enough hot water for showers. Very disappointing from the cold and unhelpful service at front desk and reception.