Agua de Luna Hotel Boutique San Pancho Nayarit

Service: 5 stars Location: 5 stars Food (cafe): 5 stars Ambiance/vibe: 5 stars Amenities: 5 stars Cleanliness: 4.5 stars I can only dock agua de Luna for the fact that some of our sheets and towels were stained, which took away from the luxurious vibe of this place. Everything else was perfect, I would definitely stay here again

An EXPENSIVE Stylish Hotel with Room for Improvement I recently stayed at this hotel and was immediately impressed by its design. The decor is modern, stylish, and thoughtfully curated, creating a welcoming and aesthetically pleasing atmosphere. The lobby and common areas were beautifully designed, making for a great first impression. However, I found my room to be lacking in some essential comforts. While the design was visually appealing, functionality was compromised in a few key areas. There were no storage cabinets to put our clothes, which made it difficult to keep things organized during our stay. Additionally, the only place to sit in the room was the bed—there were no chairs or a sofa, which made relaxing or working in the room less comfortable. Another downside was the lack of individual reading lights in bed, which made it inconvenient for those who prefer to read without disturbing their partner. The biggest issue, however, was that there was no door for the toilet. This lack of privacy was quite uncomfortable, especially when sharing the room. Overall, while I loved the hotel’s design and ambiance, the room itself could benefit from some practical improvements to enhance guest comfort. With a few adjustments, this could be an exceptional place to stay!

Posting this on behalf of anybody else who had the misfortune of being within earshot of this hotel the last few days. I feel like you have to know how completely chill San Pancho is overall to really have a sense of how egregious the situation was this week. Bars close early, there are no nightclubs, the only noise complaint I've heard of in 5 years of visiting regularly is the local roosters. One year there was a quince in the town square while we were there, which was quite a big deal. It was over before ten. People go to San Pancho to get calming massages in the jungle and do beach yoga in the morning. So, when the guests at the hotel were up late, loud, and drunk on Thursday night this week, it was a new thing for us. When those same guests started blasting music shortly after noon on Friday, we raised our concerns with the ownership. The hotel managed to get them to comply with quiet time rules not too long after 10 on Friday, but informed our property manager they were having a dinner on the roof on Friday that would go until midnight, but that they would be monitored for noise. They were not monitored for noise. They again played just the absolute worst music you can imagine all day, until midnight, and even once the music wasn't blasting from the rooftop, they continued to party like the loudest, drunkest, most boorish people you can imagine. I humbly suggest that if the hotel ownership wishes to entertain this type of clientele, they invest in property closer to Puerto Vallarta.