aha Harbour Bridge Hotel & Suites

I had a very good experience during my stay at this hotel. The staff was courteous, and the service was excellent. The rooms were spacious, and I even received complimentary laundry service, which was a nice touch. However, there are a couple of things to keep in mind. The shower area lacks a proper water control system, so water tends to spill into the room, which can be inconvenient. Additionally, since the hotel is located near the port, there’s a constant background noise throughout the night that some guests may find irritating. That said, if you manage your expectations and don’t expect the amenities of a 4 or 5-star hotel, this place offers a comfortable and pleasant stay with a guesthouse-like feel.

We got the location we bargained for, but it is noisy in the evenings due to the docks across the road. Service was fine. The bed was v good. Appreciated the upgrade. But the problem was the little things: The microwave did not work and caused the electric circuit to trip. The wifi was patchy. It was fine in the bedroom but dropped to zero in the sitting area. Cannot understand why. The suite is not that big. There was a hair dryer provided. But not a single plug in the whole suite that could fit it. Had to use my international adapter. As we stayed only for an evening to catch an early flight the next morning, I didn't bother to ask for rectifications. But I would advise the management to look into these little annoyances that Doo away from an otherwise comfortable stay.

I had a unpleasant experience. They offered three (3) desserts, but only had ice cream in stock!! The manager on duty, Themba, never even bothered to speak to me face to face, instead, asked me via the waitron to compromise in stead of offering an alternative for the inconvenience. And I chose the restaurant based on what dessert they had to offer. Not coming back here again!