Aiho Hotel Medan

I asked the receptionist to send a cleaner to clean my room. And the services by Kronika was good and excellent. Quite fast also. Recommended for other to book her.

I have been staying at this hotel for over a week, and unfortunately, the cleanliness of the breakfast area has been consistently disappointing. On multiple occasions, I noticed that the cutlery—including spoons, forks, and plates—were not properly cleaned. Most concerning was an incident on my final day: I discovered a cockroach in my breakfast. This was unacceptable and ultimately led to my decision not to extend my stay. I hope the management takes immediate steps to address these hygiene and sanitation issues.

Agoda presents it as a modern and freshly renovated hotel however its true value is quite low. Breakfast isn’t anything special and the food was overstated even for someone who likes everything salted, buffet choices are poor and not very appealing, even for local folks. Rooms were outdated and urgently need renovations, mattress is way too soft. Washroom and the shower however is the best feature but was missing hairdryer. For instance LaPolonia Hotel where we moved the next day is a far better option in terms of the price. We will not consider AIHO for our next stay.