aja Ruhpolding

Service and quality from reception till restaurant and SPA are just top. Not too much but just right amount. Love that the restaurant switch some dishes every day, so feeling surprised and excited for every meal! Only thing would recommend is to proactively tell the customer that the room cleaning service only happens every 2nd day, if clean service required after a day, we need to tell reception specifically, and the cleaning hanger on the door will not be checked. Another suggestion: closed dog zone for dogs. Recommended!

Lack of hospitality in a hotel with lot of potential and a very nice spa. We had a nice stay, rooms were clean, beds were very comfortable and there was no noice to be heard at night. Also the spa was really nice, even with infusion (opgieting/aufguss). We were totally relaxed after. However, where things go wrong for this hotel is the hospitality and what you receive for your money in general. We've paid 250,- for a night. We found this alreay a bit excessive and we expected therefor that it would cover everything for the day/night. This wasn't the case, you pay extra for: - parking 12,- - drinks (even with your dinner booked in advance) - think of wines of 8,-/10,- - flip flops if you forget these Besides this, there's no coffee or thee in the room, also no fridge for possible brought goods. Everything is done to get you into the bar, where you can pay extra for drinks and foods. So, nice hotel, great spa. But I'm certain there are other places you will receive the same with the missed horspitality included.

We stayed at AJA Hotel and, at first glance, the property looked great. The hotel itself is nice, the pool area is spacious, and the overall atmosphere is inviting. However, the details that truly make a stay exceptional were completely overlooked. The food was extremely disappointing. Every stand-up dinner felt like they just didn’t care. The fish was dry, there was no real food concept, and it honestly seemed like they were using the cheapest ingredients possible. There was no quality, no effort—just basic, uninspired meals. Even the drinks were bad—bland, tasteless, and not at all what you’d expect from a hotel of this level. The lack of attention to guest comfort didn’t stop there,despite being a hotel, not even a complimentary bottle of water was provided. To make matters worse, hotel guests were still required to pay an extra €12 for something that should have been included. It’s a shame because the hotel itself has potential. But without improving the dining experience, guest comfort, and basic hospitality, I wouldn’t recommend staying here. If you just want a nice pool and don’t care about food or service, it might work. But for a truly enjoyable stay? Look elsewhere.