Akan Tsuruga Bessou Hinanoza

My two-night stay at Akan Tsuruga Bessou HINANOZA in early March was the best hotel experience I’ve had so far! The food was absolutely impeccable, and the service was exceptionally thoughtful. Soaking in the hot spring while enjoying the fireworks over Lake Akan, gazing at the starry night sky, and watching the sunrise, everything was simply perfect. Will definitely visit again—I absolutely loved it!

We stayed 3 nights. The first 2 were on the second floor, but they moved us to a bigger suite with a separate bedroom/beds on the 3rd floor because the staff found our room too cold (heater not fully working). The first two nights' Kaiseki were in room and the third was in the restaurant at our request. All three dinners and breakfasts were wonderful with different ingredients and cooking styles. Our menus were bilingual although the Japanese side was more descriptive. The in-room covered open air (facing Lake Akan) hot bath was great. We were able to watch the fireworks in the bath. The temperature at 42°C (adjustable) was just right for the winter. The in-room massage chair was spot on after a long day of snow activities. We had a marvelous dedicated and very professional staff who took care of our meals and set up the room for tatami after dinner on the first 2 nights. She was the one who noticed our cold room. We communicated mainly thru Google Translate and hand gestures.

Amazing staff. Really nice hotel with outdoor hotspring. Walking distance to the night walk (discount if you buy tickets from the hotel) and the bokke (mud volcano). Both dinner and breakfast that are inclusive are also very good.