Akla Hotel Mérida
Merida · Spain · Romero Leal 18
About Akla Hotel Mérida — Luxury Boutique Hotel in Merida
Akla Hotel Mérida is an exceptional 4-star hotel in Merida, Spain. Guests enjoy a distinctive experience combining world-class facilities including bar, concierge, jacuzzi, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.3 / 5
A 10 minute walk from the train station, and close to the Roman sites. My room was nice, but the location was a little weird: my window was on the first floor and looked directly onto the main courtyard, meaning I had to keep the blinds shut the entire time. The room was dark as a result. Other than that, very clean and comfortable. Quiet, good price.
Good location, good rooms, breakfast could be better organized, but goo!
THEY WILL TAKE YOUR MONEY. I went to stay there overnight after a long drive back from Madrid, I very much needed a place to rest after such a long trip. When I arrive to the location, to my surprise there was nobody at the reception and nobody was answering the phone to check in or to answer any questions at all. I had tried to contact them and let them know I would be arriving late because I was having car trouble and nobody answered after repeated attempts to call. As a traveler, I didn't have unlimited service, so I only was able to call a few times and nobody reached out to me. Come to find out, they still charge me for the room even though it was completely unused and they never responded to my emails directly. I would say stay away from this place, they clearly only want your money and do not care about customer experience at all.