Akoya Hotel & Spa
Saint-Paul · Réunion · 6 Impasse Des Goélands
About Akoya Hotel & Spa — Luxury Boutique Hotel in Saint-Paul
Akoya Hotel & Spa is an exceptional 5-star hotel in Saint-Paul, Réunion. Guests enjoy a distinctive experience combining world-class facilities including kids club, bar, concierge, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 3.6 / 5
The room and the service was good but keyboard to control the room temperature (aircon) was broken, so we have to call reception everytime to adjust it. The sauna was not working also. But overall all good.
A very nice garden with a beautiful overflow pool with a breathtaking view of the sea. The atmosphere was cool, even if it was a bit too much like club med. The staff and the restaurant are not up to the standard of a 5 star hotel. The restaurant menu was really poor and the dishes not really elaborate. The staff was not very helpful. In a 5 star hotel, the waiters are a bit more friendly and come to offer us snacks at the water's edge, or bring them to us if they don't come to order them. However, the spa staff seemed to be very welcoming and great. W e will try it in the future! Ps: we were not a guest of the hotel, so we can only judge the restaurant and the amenities of the hotel.
They really need to remove the 5 star rating. Overpriced, basic rooms which really are 3.5 star, pool and bar is nice, restaurant is basically a hall with poor service. Staff rude when questioned about their poor service and general manager dismissive. Restaurant manager had zero idea how to run a restaurant. Had high expectations and really looking forward to a nice experience but sadly has not been the situation. Better stay at LUX St Giles if you want a better experience.