Aktiv & Wellnesshotel Bergfried

the best hotel ever! beautifull room, wonderfull food, great pools, very interesting kids playroom, but above all very friendly, welcoming staff. our kids have absolultly loved johann in restaurant. we recommend this hotel for everyone: families with kids but also couples. we hope we will come back

Family-owned and run alpine resort hotel. Extensively upgraded and renovated, with hands-on family members keeping a personal eye on every aspect and detail of the operation. Lovely stay, comfortable rooms, very good standard F&B, and something to repeat again when the occasion arises.

We were really looking forward to this hotel, especially since we had traveled all the way from Canada and were expecting a truly luxurious five-star experience. Unfortunately, the reality did not meet our expectations. One of the biggest disappointments was dinner - waiting two hours for the main course in a hotel of this category is simply unacceptable. We understand that restaurants can be busy, but at this price level we would have expected more efficient service and better organisation. Another unpleasant surprise was the charge for a simple cup of coffee in the room, even though we paid 600 euros for the night. In hotels of this category, such a service is usually a matter of course, so we were surprised by this. We are sorry that our stay was not as pleasant as we had hoped. We believe that the hotel will consider some improvements so that future guests will have a better experience. However, at this time, based on our experience, we cannot make a recommendation.