Al Ghufran Safwah Hotel Makkah

Good service. Front desk staff working on 7august2025 4pm saudi tall guy . He is very good staff. Welcoming .thank you for assisting us. Hotel comfortable. Clean Best location beside clock tower Just go down elevator you will see masjid. Got pray area. Barbershop Restaurant Serve detox water at lobby. Any shop you want all walking distance

The rooms were clean, the staff were super nice, and the view of Makkah is just breath taking. Imagine you lived in a tall skyscraper. It just feels like that, and the location is very convenient as you could take an elevator and then there are food restaurants and basic needs. Would recommend.

‎Extremely Disappointed And Humilated– Avoid if You’re from South Asia ‎ ‎Despite having a confirmed non-refundable booking through Agoda with a valid visa and passport, the hotel denied us check-in citing some “new government laws” that were never mentioned anywhere. We had no issues staying at other hotels like Hyatt and Taiba, so this was clearly due to poor communication and unhelpful staff here. ‎ ‎We were forced to find another hotel in 48°C heat, losing our money and wasting valuable time. This experience was stressful, humiliating, and completely avoidable. Would not recommend, especially for travelers from non-Arabic countries. ‎ ‎Thats definately not the way how you should be treating your guests!!