Albir Playa Hotel & Spa

Stayed for a week in August and can not recommend the hotel enough. Rooms clean and modern but a tight squeeze for 3 (my husband, myself and my son) Food was great , we had breakfast and food from the pool bar. Staff were exceptional, couldn’t help enough, friendly and efficient. Walking distance to some lovely restaurants. Lidl next door, 10 walk to the beach and the buzz. Beach is not ideal, pebbly and the water is fairly rough. My mother in law couldn’t have stood up in it, so not great for very young g or old. Recommend though we had a great holiday.

We stayed at this hotel expecting a 4-star experience, but it felt closer to 3 stars. Pros: Great location, right next to a Lidl and within walking distance of the beach. Was also good to have transport to the local beach. The hotel was generally clean, AC worked well and some staff members were very friendly. Food offered a decent variety, though vegetarian options that weren't just vegetables were very limited. The pool bar food & drinks were good quality and portions were big altough the menu didn't list the ingredients properly (e.g. Didn't say that beef burger had bacon in it). Cons: Limited taxi service, even waiting an hour for a taxi, staff with local knoweldge were not very helpful and should have advised The pool only opened at 10am, was usually crowded, and sometimes caused disputes among guests. Our room had limited storage, no bathroom shelves, and one side of the bed lacked power sockets. The balcony door didn’t lock properly and noise at night from the street and hallways made it hard to sleep. Very difficult to find clean glasses in the restaurant as most of them had stains and food stuck to them. Overall, a nice hotel but falls short of true 4-star standards.

It has been deeply disappointing and heartbreaking to experience the DISCRIMINATION we faced when trying to book a suite for our family, who have special needs. We explained clearly that, yet the hotel staff showed a complete lack of empathy and understanding. The way we were treated by the reservations team was unacceptable and inhumane. We would never recommend this place to anyone.