Aliana Boutique Sapa Hotel & Spa

We had a two night stay and were pleasantly surprised on arrival to find out that we had been upgraded to a balcony room. The room was spacious and clean but dimly lit. We had to have the curtains open throughout the day to get sufficient light. The restaurant had a good variety of food and the buffet breakfast was good value. Staff throughout the property were helpful and attentive. We were not aware that to have a spa treatment, we would need to book in advance and were disappointed we were unable to book an appointment. The location was perfect as we felt close to town but far enough away to enjoy the peace and serenity of the surroundings.

It was really good after all !!! The view is the most satisfying part, we can literally see a tram passing by, and the wonderful nature. It was really good both for pictures and relaxation. I stayed here for two nights, and the breakfast was literally AMAZING!! They have chocolate syrup which I love VERY MUCH, and many types of breads, fruits, and Vietnamese food. The service was also amazing!! The reception staffs were so kind and they kept giving help towards us. If we ask them today’s weather, they tell us the exact weather and it was very helpful. Also, if we ask how to get somewhere or how much time it takes, they tell us kindly, and even ask us if we need help with transportation. They were cheaper than Grab or GreenSM. It was a wonderful experience in this hotel!! Appreciate it so much!!

Our stay at Aliana Boutique Sapa Hotel and Spa was nothing short of exceptional. From the moment we arrived to the day we checked out, the staff made our experience unforgettable. Every team member, especially the staff at the front desk were warm, kind, and incredibly professional. They consistently went above and beyond to support and accommodate our needs, making us feel genuinely cared for throughout our stay. The room itself was spacious, with a comfortable bed and a large private deck that offered breathtaking views of the mountains. We spent many peaceful moments there, soaking in the fresh air and calming atmosphere which was truly one of the highlights of our trip. The minibar was generously replenished daily and with every small detail added to the comfort of our stay. Breakfast and the room service from the in-house restaurant were both delicious and satisfying. The location of the hotel also struck the perfect balance. It's close enough to the city centre for convenience, yet distant enough from the bustle and the crowd to enjoy the tranquility and natural beauty that Sapa is known for. This hotel exceeded all expectations. The genuine hospitality, scenic surroundings, and thoughtful touches made our stay one to remember. Highly recommended for anyone seeking a restful and memorable escape in Sapa.