Aliante Casino & Hotel

Such a great experience gambling at this casino. I actually was able to win a good amount of money here. Last time I lost some so I didn’t post any reviews ha ha. But this time he was really a great experience with a lot of friends also gambling, and some of my friends also won, which added to this experience. Grab some great food as well and all in all had a really great moment together. I’m pretty sure we’re gonna be back again when we are traveling through this area. Thank you again for your hospitality and everything that added to our experience.

We have stayed at Aliante before, the year after COVID. We gave them grace that year with all the restrictions that were in place, so the quality of service was what we expected. This time we were really let down. Check-in is at 4, so we knew we would leave Arizona a bit later than usual so we didn't have to kill time. We go to check in at 4, but our room isn't ready. The lady at the front desk seemed annoyed. We went and sat down in the waiting area. At 4:25 I went back up to ask how much longer. She called the housekeeping manager and they told her they just went into our room and couldn't tell her when our room would be ready. Now, typically you would think that at this point the hotel would give us a new room, but no, we were made to wait. At 4:45 I get the text that our room is ready (so they spent 20 minutes cleaning the room, which to me isn't enough time to make sure everything is fresh). We were given a $25 credit to use at the restaurant, which isn't even 10% of our hotel bill. The beds are rock hard, the pillows are flat and hard, the room was smelly, and overall we are just super disappointed. What was supposed to be a fun weekend was just stressful. When someone is paying over $400 for 2 nights, you think they would offer more and be a bit more professional. We will not be staying here again when we come to Vegas! It's cheaper to stay on the strip!

Extremely disappointed with my stay at Aliante Hotel. Our room was never cleaned the first night, and multiple calls to the front desk went unanswered. We had to go downstairs just to request towels and ask for service the next day. When housekeeping came, they only removed dirty linens and dropped off fresh towels — no actual cleaning for two full days. Worse, my brand-new $590 sunglasses were stolen from the room. The box, receipt, and certificate of authenticity were on the bed; when we returned, only the empty box remained. The hotel’s “compensation” was waiving one night’s resort fee and offering a $50 food credit — wholly inadequate for the theft and lack of service. This raises serious concerns about both security and customer care. I was told to wait and see what security finds but not to expect anything. I will update with the final resolution.