All Inclusive 4 Bedroom Beach Front

Janiv and his team are fabulous and friendly. Right next to the pier for convenient travel to Koh Phangan and elsewhere. Clean rooms. Nice pool and beach. Funky water park with obstacles for kids to play all day. Good food, fast service, top value, top people.

We didn’t stay at Samui Pier but did visit for lunch and let our teenagers burn off some energy in the water park. And returned multiple times over our 2 week stay further along the beach. They have an extensive menu, all well priced. The service is great, very friendly and family oriented place. A special thanks to David and his team there at the beach front that were very attentive to our needs. Thanks

I don’t even want to give these people a star. I usually never write a review and not a problematic customer. If I hate something I just don’t ever go back type of customer. But these people are greedy and I hope their greedy ruin their business to the ground. 1. There’s no parking closer to the hotel for their customers. It’s street parking if you want to park closer to the hotel. They said we can park at secret garden hotel. But that’s a quite a walk if you have a bunch of things to carry and they do not offer any service to help you carry your things. 2. The rooms were pretty bad. The smell from the sewerage was so bad. I asked to switch rooms. They only switched room for me cuz I was asking for a refund. They switched us to another room. Which, still smells. We had to go to 7/11 and bought bleach to fix the problem. I paid them to fix the problem myself. That’s how bad their service was. 3. The beach was ok. Ninja park was the only thing I’ll have something nice to say about. Fun for kids an adults. Pool was ok. We asked for beach towels and they told us they don’t provide beach towels to guest. But it’s ok to use towels in the room. But saw the wait staffs give some guests beach towels. I’m confused about that. They told us no beach towels available, but they have beach towels available. Ok? 4. Food and drinks are ok. 5. The best was trash. It’s clean. I felt particles in the bed. I don’t know what it was. But it was gross to slept in. Especially, with a toddler. Their bedding was old that it has aging stained on it. They could spend $20 to buy new ones for the guests? 6. No matter what happened, you will never get a refund. Some staffs are great. They really tried to help, but ultimately the owner have the final says. And they felt bad they couldn’t help. We didn’t get our refund. We paid almost $600 and only stayed for less than 24 hours because the room was disgusting and the smell was unbearable.