Aloft Cancun

This is a great hotel. People are very nice. Are there better hotels? Yes definitely! are there better ones for the money? No! They have a great location and have mastered the value proposition. I came to cancun to do stuff, not sit in an all inclusive and get wasted. However, this hotel has free drinks all day until 9pm and their breakfast is OK. Plus, you can take the red bus from the airport and it drops off with in a block. Just enter the cancun center and walk through to the hotel. The roof top pool is nice, nothing super fancy but a great place to relax at the end of a busy day exploring. Only down side is it isn't on the beach, but that is reflective of its price. Beachs are a 5 min walk in both directions, so is the ferry to Isla mujeras

Second visit in four months - Mario security is a fantastic guest centered employee: engaging, friendly and helpful. Front desk Josue really does not belong in hospitality, rude and aloof. Bartenders are great and friendly just like in January. Overall a great experience. Mario should be in management - genuinely cares about guest service. Evan or Ivan porter friendly and efficient. Such a great vibe

Wonderful hotel!!! AMAZING STAFF!! Arturo Martinez and Dulce and Gabriel and all the front desk staff were incredibly kind. Every bar tender was extremely nice and helpful and attentive. I loved my stay especially because of the wonderful staff. Our rooms were always beautifully clean and the cleaning staff did a wonderful job.