Aloft Liverpool

This is now my favourite place to stay in Liverpool, and I have stayed in quite a few. Everything is great. It's not the biggest room, but there is plenty of space, and anything more would be pointless. The team here are just delightful and so friendly. It is clean and fully functional. Breakfast is great and just a lovely relaxing area. The whole hotel oozes calmness. I will definitely return.

Staying at Aloft Liverpool was a unique experience thanks to its setting in a beautiful Grade II listed building. The historic architecture adds character, and the location is excellent—just 7 minutes walk to the Royal Albert Dock or shopping mall. The price was also quite reasonable considering the central location and the uniqueness of the historical meaning. However, there were a few downsides to the stay. Despite the historical charm of the building, the reception and lobby area felt out of place. I feel like it's a youth hostel instead of a hotel under Marriott group. Noise was another issue: sounds from the corridor and street easily made their way into the room, which disrupted sleep. Most disappointing, though, was the attitude of a staff member we encountered. When we asked for help regarding discount price of nearby parking options, she was dismissive and unhelpful, simply telling us to “check what's on the ticket yourself”—a frustrating response, especially when you’re unfamiliar with the area. In summary, Aloft Liverpool offers a memorable stay for its location and unique building, but the service and attention to detail need improvement to match the setting’s potential.

Good location for the city centre. Great city view. Nice breakfast. The staff are very friendly. Sadly neither of us could sleep. The bed is uncomfortable and the pillows are like rocks. Unusual bathroom set up with sliding door to separate loo & shower from sink area but the door doesn't close, it only goes 3/4 of the way and gets stuck. We tried to order drinks at the bar one night but they didn't have the ingredients. Only 1 very slow lift is working! I have limited mobility so the stairs are not appropriate for me.