Alpenhotel Fernau
Neustift Im Stubaital · Austria · Scheibe 66
About Alpenhotel Fernau — Luxury Boutique Hotel in Neustift Im Stubaital
Alpenhotel Fernau is an exceptional 4-star hotel in Neustift Im Stubaital, Austria. Guests enjoy a distinctive experience combining world-class facilities including bar, beach club, gym, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.7 / 5
Could have happily stayed longer. The staff were friendly, and the food and service cannot be faulted. Each night there was a choice of soap and mains along with other set menu items. The room was comfortable. The hotel ideally located on the quieter edge of the village but easily walkable to the center and further. Would recommend and rebook again.
Good hotel, great breakfast, but hot tub didn't work, is open very short hours, and I was charged for apple juice at the bar 3.30 euro a piece without ever being told... Until I saw it on my bill at checkout. So there is room for improvement.
The outdoor area with the pool and playground is great. Otherwise it was very disappointing. The personnel were not so friendly to be honest. The rooms were very outdated and felt like they should have been renovated 10 years ago to earn the 4 stars. Th tiles were broken and the soup holder was very dirty/miss-colored just to give examples. The breakfast area felt like it was dirty and not cleaned enough. It did not feel fresh to eat there. For half the price it would have been more in line with our expectations.