Altezza Apart Suites Hotel

Wonderful place. Front desk is excellent. Place is well located, close to ATMs and restaurants. Front is very helpful and always eager to help. Bed lining is excellent too and room is clean. Breakfast is very good. Only few details, and why I am giving it 4 stars: Internet is awful and room could use some renovation.

The apartment is okay. Soft mattress, decent sheets, ample bathroom and a comfortable living space. Breakfast is included. On the off side, the hot water is erratic, the bedroom AC wasn't working, (and the apartment was very hot), and the furniture is a bit cheap and dated. Considering all of these issues, I think it's a bit overpriced.

English speakers BEWARE, this hotel is definitely undeserving of 4 stars, I would give 0 stars if it was an option. Looks nice at first glance, first of all the cashier tryed too force us too pay in cash, when we had our debit card. He made us pay first aswell. I woke up covered in FLEA bites, they never let us use the pool! The free breakfast is just stale bread and cerial. The cleaner never cleaned or brought towels but worst of all THE CLEANER STOLE ALL OF OUR MONEY!! when I let the front desk know what had happened, he just said come back in the morning, knowing I had too leave by 7am. In the morning the next guy told me, he can't do anything and go too the police. I looked at reviews in spanish afterwards unfortunately and the same thing happened in January this year. We had to travel 7 hours with no money for food or water thanks too this unprofessional service. PLEASE THINK TWICE BEFORE BOOKING A ROOM HERE. THEY STEAL OFF THE GUESTS AND IT HAPPENS ALL THE TIME!!