Altstadthotel Stadtkrug

We definitely enjoyed our stay! The rooms were comfortable and had the best A/C we have had on our European trip so far. We also ate at the restaurant and took advantage of the free breakfast. Both were good and the service was excellent.

We rented the family apartment, which is two bedrooms with bathrooms, a kitchen/dining area, and a living room. It was a wonderful place with a great central location and friendly staff. While there is an elevator, it isn't completely wheelchair accessible.

I‘ve never paid so much for so little. How this supposedly four-star hotel justifies its 300€ per night price tag is beyond me. We came to Salzburg seeking and — given the reputation that the price suggests — expecting an elevated hospitality experience following a week in the mountains but got nothing of the sort. Not one aspect of this establishment is more than mediocre other than the historical building that it sullied with tacky American-style pop art. How they got Home Goods to ship to Austria is a mystery. The breakfast is uninspiring — the produce was unwashed, the coffee comes out of an automated machine, and the quality of its limited selection is middling at best. Oh! Then there’s the bathroom in the room! I‘ve stayed in roadside motels with better bathrooms. Everything in there is cheap, the towels are tiny and scratchy, and items in the vanity kit literally disintegrated on my partner‘s face. Again — how anyone charging such a high price can refuse to deliver even adequate amenities to its hard paying customers is beyond explanation. I urge anyone considering booking a stay at this hotel to look elsewhere. Spend €300/night at a legit establishment or pay €100/night for a better quality stay at Motel One.