Am Paulusbogen

Great experience My dad found this place during a midday stroll in the city of Passau, looked at the menu and recommended it to the family. By the first look of it we were debating whether you are paying for the location and the view or the food. Well both, but it’s absolutely worth it. We ended up coming back three nights in a row. Let me start with the fact that you can book a table online! Not a given in Germany. The location of the restaurant is incredible. It’s in the middle of the old town just by the Danube. The view is amazing and if you are lucky the flowers by the terrace are in full bloom. The service was beyond excellent. The waitress with the Mia Wallace hair cut seriously deserves a raise. She is the most competent waitress, I met, in the past 10 years at least. Speaks perfect English, professional, pays attention, double checks the orders, and has a sense of humor. I was considering asking for her details so I may hire her one day. The cuisines are bistro style, very yummy, not overcomplicated but still modern. Love! They payed attention to my allergies, which are a challenge for me and the restaurant in the same time and even though we had a bit of miscommunication on the second night, they corrected it with a smile and an apology without question. (Again very nice staff.) The ambiance inside is warm, inviting, clean and modern. The music choice was excellent on Sunday and Monday. All in all just we are just very happy and grateful for the experience. If we are in Passau again we will be back.

We have been for a short trip in Passau. The hotel was the perfect choice. Small but well equipped and located. Perfect for couples in the middle of the old town. The bathroom was small but well planned. Breakfast was delicious.

I recently had the unfortunate opportunity to visit Paulusbogen, and I must say, it was a complete disaster. Our simple request to sit at a table outside seemed to be an unbearable burden for the staff. The person attending to us, who seemed to be in charge, displayed a shocking level of rudeness and lack of hospitality. We were informed in a condescending tone that they had wanted to close the terrace two hours ago but were still receiving customers. While I understand that the staff may have been tired and overwhelmed, their behavior was completely unacceptable. Rather than politely explaining the situation or offering a sincere apology, they made us feel unwelcome and treated us as if we were an annoyance. This encounter completely soured our mood and ruined what should have been an enjoyable outing. It is essential to remember that a dining experience is not solely about the food and drinks; the quality of service and how customers are treated play a crucial role as well. Even in challenging circumstances, a small gesture like a smile or a friendly word can make a significant difference. Unfortunately, this aspect was sorely lacking at Paulusbogen. I have no intention of returning to this establishment, and I cannot, in good conscience, recommend it to anyone. Unless you have a desire to be treated poorly and have your mood ruined, I would strongly advise seeking out other options in the area. There are plenty of establishments that prioritize excellent service and treat their customers with respect. Save yourself the disappointment and frustration by avoiding Paulusbogen at all costs.