Amane Resort Gahama

It was a little hard to have English conversation with the front desk staff, but this place was too nice to deduct any stars. The hotel offers happy hour at their lounge with live music! (Free cava, white wine, and red wine) The little snacks were really yummy too (especially the Oita mushroom dish). The room was superrrr big and clean, and the one we booked comes with private onsen with ocean view. So relaxing and vibey ❤️

Great experience onzen with the panoramic ocean view. Quiet place suitable for resting relaxing. I love.

Horrendous Experience! Insect Overload! Background We booked one night at this hotel, including a Kaiseki dinner and a Japanese-style breakfast. The total cost was 5,449 HKD (around 702 USD or 619 EUR). Pros • The Kaiseki dinner was delicious. Cons 1. Rushed Dining Experience In the email, we were informed that the last order time was 7:30 PM. We arrived promptly at 7:00 PM and were asked to dine before checking in, which was fine. The Kaiseki dinner consisted of 9 courses, served individually. However, the waitress repeatedly brought the next dish before we finished the current one. I politely asked her to slow down, but the pace didn’t change. When I asked again, she blamed us for being late, claiming the last order time was 7:00 PM. I showed her the email confirming the 7:30 PM cutoff, and she apologized, asking me to ring a bell when ready for the next dish. This rushed experience took away from the enjoyment of the meal. 2. Spiders and Insects in the Room We booked the Seaside Maisonette, which features both indoor and outdoor hot springs separated by glass and a net panel to keep insects out. The indoor hot spring area also contains the shower-there is no other shower or bath in the room. When I undressed to enjoy the hot spring, which was supposed to be the highlight of our trip, I was horrified to find the room infested with insects: 4 spiders, several flying insects, and many crawling on the walls! I was frightened but had no choice but to shower with insects all around me. After showering, I hesitated to enter the hot spring because there were 3 spiders there as well. When I finally stepped in, the water was scalding hot and burned me. There should definitely be a warning sign about the water temperature and instructions to test it before entering. We called the hotel to report this, and they offered to move us to another room. My husband checked the new room first and confirmed the glass and net panels were tightly closed, with no visible insects. However, I was too traumatized to use the hot spring again during our stay. 3. Insects in the New Room After moving, I thought we were free from insects-but I found 2 spiders in the new room: one upstairs and one downstairs. My husband caught them, but I still felt uneasy throughout the night. 4. Lack of Front Desk Response The next day, I expected the front desk staff to acknowledge our terrible experience and offer some form of apology or care, but they said nothing about the previous night’s issues. 5. Disappointing Breakfast The Japanese-style breakfast was bland, and the fish contained many bones, making it difficult to enjoy. Summary While the Kaiseki dinner was tasty, the rushed service, insect infestation, scalding hot spring water, and lack of customer care made this stay extremely disappointing. I cannot recommend this hotel based on our experience.