Ambassador Pallava Chennai

I would like to sincerely appreciate banquet live counter Chef for his exceptional courtesy and professionalism. From the moment we interacted, his warm attitude and respectful demeanor truly stood out. He not only prepared delicious dosa with great attention to detail but also made sure to personally check on guest preferences and satisfaction. His willingness to listen, accommodate special requests, and ensure a pleasant dining experience reflects his genuine care for hospitality. It’s rare to see such humility and grace in a professional kitchen, and Chef sets a great example. Thank you, Chef, for your kindness and the memorable experience. Your courtesy made a big difference!

I must say, the check-in experience was quite disappointing. The receptionist acted rather arrogantly, as if she were doing us a favor by letting us check in. The attitude and expressions were unnecessary and unwelcoming -- this definitely needs improvement. Other staffs were good Food: We ordered lunch and dinner from the hotel and, honestly, it was below average. I’d recommend avoiding meals here altogether. The breakfast buffet was decent, though probably the only saving grace foodwise. Safety Concern : This is something I really want to highlight. Around 1AM, someone rang the bell claiming to be from the restaurant and asked if we had requested food to be reheated. I clearly hadn’t made any such request. He double-checked the room number and left, but the whole thing felt very fishy and unsettling. I reported this to the reception. They said they would look into it, I’m still unsure if it was a genuine mistake or something more serious --either way, this kind of experience is not acceptable, Please be cautious if you’re planning to stay here. The overall experience was far from satisfying

I had a very disappointing experience during my recent stay at your hotel. The services were extremely slow and unprofessional. The rooms and overall property looked nothing like the photos shown on your website — which feels misleading. The food quality was strictly average and certainly did not justify the prices charged. What made the experience even worse was the behavior of the front desk staff — their attitude was rude and unwelcoming, as if guests are staying free of cost. Overall, it was a regrettable stay and I would not recommend this hotel to others. A serious improvement is needed in service, hospitality, and honesty in representation.