Ambhara Hotel

I stayed at Hotel Ambhara in Blok M for a few days. The location is really good. Just cross the street and you can go to Pasaraya Blok M and try many popular food places nearby. The hotel is a bit old. The building and furniture look old. My first room was in the corner, just like I asked. But the power plugs didn’t work well. When I tried to charge my phone, I got a small electric shock. I told the staff, and they gave me a new room. The new room had a better shower, which I liked. But the lights in the room were very dim, even with the window open. The staff were friendly and helpful. I also tried the room service food. It was tasty and the portion was big. The best thing about this hotel is the location. The price is also not too expensive. Good choice if you want to explore Blok M area.

My personal take is do book this place if you need a strategic location to be in but won’t spend much time in the hotel. My room is located at the far end of the building, lengthy walk, I would say it’s an architectural fault. Room interior is okay, quite dated, vintage looking style and architecture may or may not suit to some people. Facilities were quite subpar, claims having a gym but it was very dark and had treadmills only — is this a gym at all? Buffet was okay, indonesian dishes is all they had for the main meal.

I'm honestly very upset and frustrated with my experience, the room was awful, I couldn’t relax at all because I kept hearing people talking and the constant scraping of tables being moved above or next to me. What made it worse was the restaurant service, it was a complete disaster. Food wasn’t refilled for such a long time, and the manager seemed totally unbothered and lacking any sense of responsibility or basic service skills. I asked for cutlery for three people, and they only brought one set, I had to ask again, which was incredibly disappointing. It felt like no one cared about the guests at all