Andaz Ottawa Byward Market By Hyatt

We were impressed by the efficient check-in process by Nathan. He allowed us to check in early, at about 1 pm. We were exhausted after a long flight & his welcoming customer service was absolutely praiseworthy. Thank you so much for making our trip memorable. The hotel is in amazing prime historic location, in walking distance to Parliament, Senate, Basilica, National Gallery & so on. Breakfast in Feast + Revel restaurant was a feast, with a wide variety of delicious options to choose from. Thank you for providing us with comfort during or stay at your beautiful hotel!

Upon my arrival, Ryan greeted me at the front desk. I was mesmerized by the way he worked the room. It was busy during check-in, but Ryan had a way to greet and communicate with all the guests while we were waiting to be attended to. Nowadays, it is almost impossible for someone to have such strong emotional intelligence. My stay was terrific. My room was impeccable, and the lounge was incredible. I will be back here when I return to Ottawa. Thanks for the great memories .

Room was comfy, functional and had classy decor/lighting. The rooftop bar has a great atmosphere, especially on the Sunday DJ night. The gym is decently equipped and has towels, free bottled water and a nice view (attached a video because I couldn't find any good pictures of the equipment)