Andaz Shenzhen Bay By Hyatt

Andaz Shenzhen Bay: A Masterpiece That Defies the Wear of Time In an era where contemporary hotel design is largely preoccupied with functionalism and superficial opulence, Andaz Shenzhen Bay, through Tony Chi’s humanistic narrative, constructs a spiritual realm that transcends physical space. Far from settling for visual spectacle, it delves into the very essence of social dynamics among modern urban elites. This philosophy redefines the traditional logic of hotel public areas: the lobby transforms into a city’s living room, corridors become art galleries, while restaurants and lounges evolve into salons for intellectual exchange—every detail imbues the space with an emotional resonance that speaks directly to the soul. The birth of this hotel is itself a metaphor for the end of an era. As the swan song of the "golden age of hospitality," it stands as a testament to China Resources’ extraordinary vision. Despite the presence of Park Hyatt in Shenzhen, the owner’s representatives ventured to Tokyo for inspiration, ultimately adopting the Andaz Tokyo Toranomon Hills as their blueprint. They persuaded Tony Chi, who had long abstained from hotel design, to take up the pen, leaving behind his "one city, one masterpiece" legacy for Shenzhen. Poignantly, this also marked Tony Chi’s final bow in hotel design.

Exceptional hotel in Nanshan, far better than most 5-Star hotels in the area I’ve stayed in the past! The service was fantastic and the rooms were stellar! Only thing missing was a spa for treatments. Highly recommend!

I booked two rooms and was promised one free upgrade by the staff, which never happened. Instead, I was told I had to pay extra—something I’ve never experienced before as a member. The staff seemed poorly trained and unable to handle basic requests. Overall, the service did not reflect the Hyatt standard I once trusted. Very disappointing experience.The comb provided in the room was of very poor quality, and wooden splinters pricked my hand. I was so disappointed and I switched to Marriott the next day and stayed there for two nights. Marriott handled this perfectly — they respected member benefits and provided excellent service. Overall I do not recommend this place.