Aparthotel Park Osejava

I spent just a few nights in this apartment, and unfortunately, one of them was on a mattress on the floor — not exactly what you expect when booking a place for four adults. The sleeping arrangements were poorly planned and uncomfortable. One of the beds was far too narrow for two adults (only 130 cm wide), so we had no choice but to request an extra mattress. Instead of offering a proper solution, the response was minimal – we got a thin mattress and no real support. Sleeping on the floor was not only uncomfortable but also not what we paid for. To make things worse, the air conditioning in the main living space didn’t work, and the unit was dusty and clearly hadn’t been cleaned in a long time. This made the apartment hot and stuffy, especially at night. Communication with the host felt cold and unhelpful. There was no real willingness to address issues or take responsibility — just excuses and blame-shifting. Overall, the experience was disappointing. The place might look nice in photos, but the comfort and service were definitely lacking.

rarely leave negative reviews, but in this case I feel compelled to share our experience. Unfortunately, our stay was a disappointment on several levels. The air conditioning in the living room was not working, which made the apartment uncomfortably hot during the day and night. Even worse, the AC unit was visibly dirty inside — clearly not maintained or cleaned properly, which raised serious hygiene concerns. The bed situation was also unacceptable. One of the double beds was only 130 cm wide, which is far too small for two adults to sleep comfortably. This is not in line with standard hotel or apartment expectations, and would be especially problematic for guests who are taller or plus-size. We also encountered a lack of willingness to cooperate from the host. Instead of addressing our concerns with care or flexibility, we were met with defensiveness and a dismissive attitude. Traveling should be about relaxation and good service, not arguing over basic comfort and cleanliness. Overall, we left feeling disappointed and unwelcome — definitely not the holiday experience we were hoping for.

Unfortunately, our stay was very disappointing. The apartment description on Booking did not match reality: it was supposed to accommodate 4 people, but it barely fit 3 – there weren’t enough dishes, and the “third bed” was just a narrow 1.3m sofa in the living room. The temperatures outside varies from 32 up to 38 degrees centigrate.The owner tried to fix this by adding a fan and an air mattress, but that’s not what you expect for this price. The air conditioning was old, dirty, and barely worked. The owner claimed it would take 20 days to repair, clearly unaware of its poor condition. The promised dinner was never provided. Worse, the owner tried to deceive Booking by claiming he hadn’t received payment (even though we paid) and, after our stay, he canceled the reservation without any right to do so, seemingly to block us from leaving a review on Booking – which caused us extra stress and frustration. Housekeeping only changed towels but did not unclog the sink. The only positive was the beautiful view of the bay. I do not recommend this place and advise others to think twice before booking. I received the answer from the property that is my answering it: Thank you for your reply, though we regret to see that it is not only one-sided but also contains several factual inaccuracies. First of all, the payment was made on June 19, and the funds were successfully charged to the card — we have confirmation of this, which was sent both to Booking.com and to you directly. The reservation clearly stated the stay was from July 2 to July 7. If the payment had truly not been processed, we would not have received the keys to the apartment. Claiming the reservation was cancelled due to invalid payment is simply false, and we are happy to publish proof of the transaction if necessary. Secondly, the booking was for four adults, as clearly stated in the confirmation. No one books accommodation for “3.5 people” when traveling with four adults — that would make no sense. We communicated from the start that we needed proper sleeping arrangements for four independent adults. A 130 cm-wide bed does not meet standard hospitality norms for two adult guests. According to widely accepted hotel and tourism guidelines across the EU and beyond, the minimum width for a double bed accommodating two adults should be at least 140 cm. If any of us were plus-size, it would have been physically impossible to share such a bed — which raises serious concerns about inclusivity and comfort standards. We find it unfortunate that you’re unable to acknowledge what was clearly a shortcoming on your part. That refusal is neither elegant nor professional. We hoped for a more constructive and honest approach.