Apartmany chaloupka
Tanvald · Czech Republic · Žďár 171
About Apartmany chaloupka — Luxury Boutique Hotel in Tanvald
Apartmany chaloupka is an exceptional 4-star hotel in Tanvald, Czech Republic. Guests enjoy a distinctive experience combining world-class facilities including garden, bar, pool, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.6 / 5
Super
We stayed there with my family and friends for the weekend. From the 26th until 28th of November 2021. But before departure they did not return 110 euros from our deposit, said to cover the utilities. 110 euros for a 2 days utilities expense, which was not stated anywhere on the website we booked the place (booking). This was a rip off. Would anyone think that these people are paying 1700 euros in utilities per month? As they defended to? Ridiculous. This people are really dishonest. I would not recomend anyone to take the risk booking with these people. Unless you would like a surprise at the end of your stay.
It was a fraud. We booked it by booking.com (2 nights) and they took 120€ from the deposit for the water/electricity/gas even if we were never informed before making the reservation! We submit a formal complaint and we are still waiting for its resolution. I would never recommend it