Appartementhotel Zugspitzhof
Ehrwald · Austria · Baurenhof 9
About Appartementhotel Zugspitzhof — Luxury Boutique Hotel in Ehrwald
Appartementhotel Zugspitzhof is an exceptional 4-star hotel in Ehrwald, Austria. Guests enjoy a distinctive experience combining world-class facilities including bar, beach club, concierge, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.4 / 5
Best experience I have ever had in my life. Thanks Philip for your gentle cooperation.
We had a great week here in January. Super modern bathroom, nice bedrooms, well-insulated. Morning rolls and drinks were well organized. Beautiful view from the balcony of the Seebensee holiday apartment. Super friendly owners, who you can ask anything and who always do their best to ensure you have the best possible stay. All in all, we had a perfect vacation here.
In two words: very disappointing Our expectations were very high after staying, in about ten years ago in a farm house in Schwartzwald Katharina and Philipp's attention was very disappointing. On the few occasions we met them during our stay, they were not interested in whether everything was okay, if we needed something and did not give recommendations for trips around. We sent several times emails before we arrived and we did not receive any answer. We also could not reach them by phone. They charged us 70 Euros for cleaning when only once came to exchange garbage cans. The towels and bedding were not replaced in our stay It's not clear why the couple gave them self four stars. We barely give two and no doubt it spoiled our experience in Tirol