Arc My Otel
Ponte De Lima · Portugal · Largo Da Alegria 9
About Arc My Otel — Luxury Boutique Hotel in Ponte De Lima
Arc My Otel is an exceptional 4-star hotel in Ponte De Lima, Portugal. Guests enjoy a distinctive experience combining world-class facilities including bar, garden, golf, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.4 / 5
Directly on the Camino path. Clean room although the most uncomfortable toilet, it's something trendy and it's not practical. Apart from that, it is right near the Roman bridge with a bar/restaurant opposite. Beautiful place in ponte de Lima.
Great location, friendly staff, nice bathroom and good breakfast. Rooms very small, with beautiful view
This hotel has 2 buildings, one appears to be more updated with mini split AC but the one across from the front desk is the worst experience I have had in hotels in my life. We booked to celebrate my birthday and I made sure to book a room had AC since it was very hot during summer. When I arrived they gave me a room on the last floor that was so hot I asked to be changed to another room. The ladies at the front desk were always very polite and trying to accommodate but they cannot fix a fundamental problem: the whole building, every room of it (I checked 4 rooms), have very old central AC that barely blows a bit of air, unable to cool during summer months. Even the 2 ladies that kept coming to the rooms to check on my complains were unable to stay in the rooms without complaining about how hot it was, in every room I tried. I ended up getting frustrated because they should not advertise having AC if the AC is not working and it’s unable to cool. This hotel does false advertising. I ended up cancelling my stay with a refund from booking and drove by home. I would never stay here again or recommend it..