Arelauquen Lodge a Tribute Portfolio Hotel

Expect great scenery, attentive service, and spacious rooms. While the facility and furniture is a tad rustic, it adds to the theme of feeling like you're staying at a lodge. Didn't utilize the spa, pool or gym. The restaurant food was a bit pricey though was good, and I certainly enjoyed the Pisco Sour. During our stay, we were privileged with a Caracara bird visit. We had a car accident prior to arriving, and the front desk was super helpful with resolving it. Additionally, our room had a mini kitchen, and the front desk not only brought up a frying pan and spatula, but also a little cup of cooking oil. Admittedly, my friend booked the room using points, so its possible my feelings would be different had we paid in cash. Still, it was an extremely enjoyable and wonderful stay. Oh, the website says there isn't any parking, but there's plenty of free parking. And a car is an absolute must.

Big picture: this just isn’t a 5-star hotel as advertised and there’s no reason to stay here unless you’re golfing. The facility was disappointingly in some disrepair and the service was a bit chaotic. I think the staff was doing their best in the circumstances and a lot of this falls on Marriott’s poor management. $25 for a shabby breakfast buffet. Pool wasn’t kept clean. Jacuzzi was broken. Gym is tiny. They wouldn’t even give us fresh water in the room after the first night. Security was great but hassled us when we first drove up and the gated community adds about 10 minutes to any drive each way. Great view from the west side and the room was comfortable/clean but you have to curb your expectations of the facilities.

Location: unbeatable. Such a terrific scenery. Although a bit disappointed to find out that visitors are lot supposed to walk around the gated community (only drive around). Food: low quality and offering. Very high prices yet. The coffee is undrinkable. Facilities: room is spacious and very luminous. The view is outstanding. Furniture is a bit old but fine. The gym is super super small, the jacuzzi was dirty. Filter probably is not working. Staff: excellent. Very cordial and nice. Also helpful… they do their best considering facilities and food availability. All in all, I would 100% go back to Arelauquen Country Club but I would not go back to the Lodge. It is definitely not a 5⭐️ hotel.