Argyle on the Park

We were warmly welcomed and found the 1 bedroom apartment (no.18 - decor functional) clean, well maintained and comfortable for our 2 night stay. Location very handy to restaurants, shops, beach, pools etc + good view and secure underground parking as well. We would return.

We had a lovely 3rd level room with balcony views over the inlet, park and towards Alexandria Heads. Picture perfect. Older style room with character, but in very good condition with all amenities and facilities to be self contained. Secure, underground parking. Staff were excellent! Very friendly and helpful

I have visited friends who stayed at this hotel a few years ago and the location is perfect. My adult children were camping across the road, so easy access to them. I found the room far from clean, dirty carpet, mould in the bathroom, the microwave was just unusable it was so dirty. The kettle was even dark brown on the bottom. The kitchen itself was modern and clean enough, but the management of the complex were less than helpful. I emailed several times, and then was told my last email stating these things was agressive. It wasn't, it was just ignored. I tried calling, no answer. I didn't know to call the mobile number, as the entire time there the office was locked up. I found the managers to be aggressive when I finally did talk to them, raising her voice at me and talking over me. I paid for a pool room and got a room which is not depicted in any photos at all on the website at all. They told me i could've got a worse room. I did have a great view. I didn't even realise they took the money from my account which overdrew it, as I assumed I would see someone at the front desk to check in and I was going to pay by a different account. I will never recommend this hotel to anyone, nor will I return. A kettle is $7 at Kmart. There is no excuse for this facility to have such grubby, dirty appliances. The towels were beautiful and soft though. I was just so disappointed in my stay there as it may not be a lot of money to some people, but it was to me. I have never left a bad review ever before and its a shame I've had to here. I've just never encountered such rude and unhelpful managers of a complex like this. They did offer to clean the carpet while I was in there, but I did say no as it would have been more of a disruption than moving rooms. As I was leaving another couple were leaving from the same level and we shared the lift and they said they'd never be back either given the treatment and lack of cleanliness. They at least got moved, it must help to have a man to be with you and not just a woman on her own who could be spoken to and bullied in the manner that I was. I'm really sorry I have to leave such negative feedback, but I feel embarrassed that those from other countries may think this is the norm, especially for such a beautiful area.