Ari Resort
Zermatt · Switzerland · Winkelmattenweg 11 15
About Ari Resort — Luxury Boutique Hotel in Zermatt
Ari Resort is an exceptional 5-star hotel in Zermatt, Switzerland. Guests enjoy a distinctive experience combining world-class facilities including bar, beach club, garden, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.5 / 5
The apartment was even better than the photos! Nice view of the Matterhorn, exceptionally clean and everything was new. We were in the Aloied apartment which had 3 bedrooms with closets, a work area and 3 bathrooms. We enjoyed the spa one evening (be sure to book directly so that it is included) and found the manager to be very helpful. It was on the doorstep of the ski lift and ski rental area as well as a taxi depot, and a quick walk into the main part of town.
One of best places to stay and Judith is great!!!! Everything at the apartment was neat. They took care of everything. 😍😍
Very poor service for mediocre quality, not a 5 star destination. Washer and tumbler cost an additional CHF 10 and are only available when the manager is on site, ie only mornings during weekdays. The place accepts dogs and there was a dog barking nonstop during the day, when its owner was out skiing. When we moved in, the apartment smelled really bad of garbage, trash not taken out. The manager made us feel that we were the problem, not the smell. Several pieces of furniture and equipment were broken. No USB chargers. Overall the place has aged and has not been maintained to the 5 star standard claimed. Disappointing experience. Will not be coming back and do not recommend it.