Arizona Grand Resort & Spa

Had such a wonderful staycation with my family. The pool is not like Arizona pools, they are nice, cool, and refreshing which was the biggest surprise. Rooms were super comfortable. Service was even more fantastic! Had the most amazing valet service with Bret, he was informative, kind, and super helpful. Gave us the scoop of where to eat, organizing a ride for us, and giving tips to the resort! All in all, 5 stars for perfection!

I recently had the pleasure of staying at the Grand Resort, and I must say, it exceeded all expectations. From the moment I arrived, the staff made me feel incredibly welcome. The room was beautifully decorated, with stunning views and all the amenities one could wish for. What truly set this experience apart was the exceptional service. In particular, I want to commend Stephanie Kirk, who went above and beyond to ensure my stay was perfect. Her attention to detail and willingness to assist with any request made a significant difference. Overall, the Grand Resort offers a luxurious and unforgettable experience. The combination of exquisite accommodations and outstanding service, especially from people like Stephanie Kirk, makes it a top-tier destination. I highly recommend it to anyone looking for a truly special getaway.

This resort is very big and confusing to find your room. Tight parking spaces as well and there just isn’t enough parking. The balcony in the room is scary. A small child could slip through very easily and fall 5 stories. My baby is 1 and could have easily gotten through. I would say that a child 3 and younger would fit through and fall. They absolutely need to add more posts to keep the young guests safe. The water park was packed on Saturday and the entrance/exist to get in was crowded and small. They should definitely limit the number of outside tickets because on Sunday the park was a lot more quiet with what I assume was guests. I also paid $100 a night for incidentals on top of $80 resort fee with a $10 tax on the resort fee. Already paid $326 to stay there and then another $571 when I got there which was very unexpected. The sofa bed was uncomfortable and the rooms were a little outdated. The pros of this resort is that there are several pools around the hotel so it didn’t get too crowded even when the water park closed down. The staff were friendly and helpful especially when it came to parking. It was a good trip but way more expensive than I was expecting.