Art & Design Hotel Napura

We had a lovely stay at the Art & Design Hotel Napura. We stayed in the Napura South suite. The rooms were modern, clean, and spacious. The built-in black out blinds were great in helping us get a good night's sleep. The pool was refreshing and not too crowded. We got room service from the restaurant twice and all the dishes we got were 5/5 stars! The only downer of the trip was that we accidently sat in the wrong section for breakfast and got snapped at by one of the workers. Other than that, everything was excellent. Highly recommend this hotel!

A beautiful hotel in the big apple garden. It is very peaceful and green. It is really a good place to relax. The activity can be done is to walk around the city or drive into the city to see the old town. Good food, nice staff, clean room, spacious, sauna, swimming pool, rooftop bar.

Came in early on a 4 day holiday n sent away. Didn’t suggest we stay and use facilities while our room was being cleaned, most rooms were cleaned by noon or 1 o’clock while we were here. Front desk clerk Marianna has issues beyond my insight and how management allows her to treat guests without empathy, n it was with the guest in front of us too… got back from going back into town by bus ( we didn’t have an auto), n she knew that..n treated like a scolded child with rules for hotel, in front of other guests, at this point I would’ve turned around and cancelled whole reservation, but with wife’s Parkinson’s, I wouldn’t ask her to endure much more for the day. Other staff we superb, bfast was great, room was nice view, other than the bee nest under the molding of the sliding door. Didn’t want to say anything while we were in room as chemical smell is not something I wanted to see or smell. Lastly, checking out, Marianna, checked me out without incidence until I went to bar to get a glass of wine, I ordered and she came up behind me and told the bartender to make sure I paid since I already checked out, I was humiliated again, in front of bartender and other guests, that is why I’m going to deny all charges on my credit card for this circus, not my monkey… she should consider another career choice .