Artis Domus Relais & Spa

Whilst staying nearby at a guest house, the Artis Domus Spa was a recommendation by their staff & I attended for a full body massage (my wife stayed on the beach). Reception staff were very helpful as I was apprehensive by myself & explained fully my treatment. I was given a robe & disposable small knickers to wear after changing in a private room. My female masseur was lovely, gentle & very pleasant so overall I was most satisfied. I then had a refreshing shower. Excellent facilities. Unfortunately I did not get her name as I would mention her personally in my review. I received my massage 23/06/25 at 5pm, so hopefully the spa management can check to commend her fully. Thank you.

First I had the best nights sleep of my trip! Most comfortable bed! Second the location is wonderful with lots of shopping, restaurants, bars, and the beach all walkable even for an old woman with a cane! Right across the street from the hospital which came in handy to visit my sister! Third but certainly not last is the wonderful staff! Didn’t put them first only because those reviews usually mean the staff was great but not so much the rest of it! There is a pool, a spa for a great massage or whatever pleases you, cocktails, restaurant, beautiful grounds, clean rooms/apartments well appointed, view of the sea from my room, one of the best pastries for breakfast of our trip, absolutely no complaints at all about anything! I only wish I had found it sooner! Best value in all of Sorrento! Paid five times as much for lesser places! Will definitely stay here again!

The spa was a pretty cave, but the experience was absolutely terrible when I called at 2:57 PM. She told me to come at three. I told her it was not possible. She said OK come at three. I told her again it wasn’t possible and she said just come now I proceeded to walk over. I paid over $100 for a 50 minute massage. They stuffed me in a room with no air no music a rock hard bed… they b didn’t even cover my naked body!!!. I tried telling the lady that I had a bruise and to be careful of that area. She had zero idea what I was saying she then continued to start with my feet, which was absolutely ridiculous. I had a cut on my foot as well. She was rubbing it… I Immediately got up and walked out And politely asked for my money back and the lady said she could not give me my money back. Completely rude and unprofessional. UPDATE: you should have someone communicating that speaks English is my point about the time. And NO, that is a lie they did not offer me a massage the next day she said it wasn’t possible. They said they would put me in a different room. I told her I wanted a different masseuse and she said no.