Aruba Boutique & Art Hotel BW Signature Collection

I stayed at this hotel this ti lookme last spring break. It was the best off the cuff choice I could have made. The price was right, and the staff was AWESOME! The rooms were big and comfortable even at night it was nice, as you might hear soft music playing...good music too! Gabriella (I think that was her name)YOU ROCK GIRL❗❗she fixed my phone so that it worked while I was there. So sweet and kind and funny😂 the chef I believe his name was Mike, but he makes THE BEST shrimp tacos...EVERRR! I got plenty rest, and I got to play as well. The beach is relatively close by, as are other restaurants and shops. I do plan to go back soon. If you have ever thought about going to Aruba GO! And be sure to stay at this hotel, you won't regret it, and you won't forget it! Tell them Iris said "Biba Dushi!" That truly is one happy island ❣️

Great stay!! The service was exceptional, the rooms and grounds were clean, and the free breakfast was delicious. It’s in a great location , walking distance to everything. I would definitely stay here again!

My first one star review of a hotel unfortunately. Rooms - be aware that unless you book a room with a pool view other rooms have basically no window other than a „window“ into the inner hallway. It is basically a room with 4 walls. That was unfortunately not evident nor to be expected from an island hotel and is definitely overpriced for being basically a „cell“. Upon arrival and deciding to cancel the reservation due to the very unwelcoming room I was promised all charges minus cancellation fee would be taken care off. 4 days later the hotel still hasn’t resolved having charged me the full amount despite an in person conversation and having been promised it would be take care of that day. Staying generally about 100 nights/year in group hotels I have never had this lack of customer service for similar issues at a Marriott or Hilton across the globe. BW customer service has equally been rather „uninspiring“ helpful by pointing at the hotel. My review therefore reflects the rather misleading room description and the lack of professionalism from the staff to take care of their charging error right away. Update - a week later and two in person promises to resolve nothing has happened. There are many very nice Boutique Hotels in the area which I can now recommend. Safe yourself the risk here with clearly no customer service if needed and a borderline fraudulent practice when it comes to charges. Update - July 9 - The money erroneously charged has still not been reimbursed nor has anyone from the hotel reached out with an explanation or apology despite the 2 times this was promised.