Ashdown Park Hotel & Country Club

We stayed here for my partner's 30th birthday and it was perfect. The grounds are amazing and the hotel itself is great. Very modern whilst also keeping a lot of it's age in tact. They treated us really well, and even upgraded us to the Cedar Room which was probably the biggest room we have ever stayed in. The pool was very nice, the treatments were good, the dinner and breakfast was very tasty, and everyone was so nice and helpful. I really could not fault this place, we left this place feeling like new people! Already looking forward to our next visit, thanks to the team

We were actually quite disappointed with our afternoon tea experience. Prior to booking, I specifically highlighted my dietary requirements and was assured they would be accommodated on the day. However, when the sandwiches arrived, they did not match what I had requested and had to be sent back to be corrected. Additionally, I was served a different selection of cakes compared to the non-vegetarian guests and was told they were all vegan. This was confusing, as I had clearly stated I was vegetarian, not vegan. To add to the inconsistency, I was still given cream with my scone which wouldn’t be suitable for a vegan so the approach didn’t really make sense. The sandwiches themselves were very small, with minimal filling, which was quite underwhelming. Service started off well, but as the venue became busier, we were largely overlooked. We waited around 10 minutes for additional cream for our scones, as the initial portion was insufficient. It’s a shame, because we had a lovely spa experience, but the afternoon tea unfortunately took away from what could have been a perfect day.

Pretty disappointing afternoon tea experience. No one to be seen when we arrived at the drawing room, we actually had to ask at main reception, who apologetically made a phone call for server to come. Putting the initial long wait behind us, the food was fine and there’s a good selection of teas. The tea is unlimited and you can try as more than one tea, but there’s no chance of doing this as the servers disappear never to be seen again! When we finally tracked down an elusive server for the bill, she did not seem to care or apologise when we said we were disappointed with the service.